Quality Commitment

IFAS is an ISO 9001:2008 Certified organization. We have a commitment to delivering quality products and services and seek to constantly improve our quality processes.

IFAS assists the government in managing its mission and programs more efficiently in the areas of Program and Mission Support, IT Services, and Financial and Acquisition Advisory Services.  We do this with a corporate commitment to provide on time service that is mission focused and results driven. It is our true belief that finding the right solutions to our client’s problems makes doing business less challenging.

IFAS has developed and implemented this Quality Management System (QMS) to demonstrate its ability to consistently provide product that meets customer and statutory and regulatory requirements, and to address customer satisfaction through the effective application of the system, including continual improvement and the prevention of nonconformities in delivered products and services. IFAS has developed its quality policy to reflect its organizational context including customer satisfaction and the quality and timeliness of customer deliverables and is updated as issues and opportunities are determined.

It is our policy to make our customers completely delighted with the quality of the services we provide.  We implement this policy through the following strategy:

  • Fully understanding and documenting customer requirements
  • Providing professionally trained and certified project managers
  • Delivering documentation required by the customer exactly on time
  • Delivering documentation required by the customer free of defects
  • Managing project costs and manpower to ensure that we remain within budget
  • Ensuring customer satisfaction through open and honest communication with our customers